What is Five Business Solutions
Initially starting as just a small business in 2004, Five Business Solutions is now a constantly growing European based-global organization which is focused on Call Center & Customer Services, Lead Generation, Web Development & Designing, Graphic Designing, Mobile Apps Development, Email & SMS Marketing, Social Media Marketing and SEO.
Many large and medium sized organizations rely on our exceptional customer service to retain and grow their customer base, serving as an extension of their own corporate support infrastructure. Five Business Solutions offers a full array of solutions, from in-bound tech support to outbound customer retention calls to BPO, utilizing highly trained resources to deliver a program customized to meet your needs.
To utilize our expertise in composite products to provide the absolute best value as measured by quality, cost, delivery, and innovation.
- Through a combination of experienced staff, quality processes and proven technology, Five Business Solutions can help you achieve faster, sustainable and cost effective results.
- Just like our clients, we too strive for high customer satisfaction ratings and work very hard to exceed our client’s expectations.
- Five Business Solutions builds, enhances, controls and delivers business processes globally.
- Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.
So what makes us efficient?
Global Call Routing
Global Time Zone Coverage
Measurable Cost/Benefit Management Options
A Seamless, Global Technology Infrastructure
A Broad Range of Customer Contact Center Services
Depth of Experience in Multi-Center and Multi-Geography Operations and Solution Design
Fewer Holidays Allowing to Easy Service for Clients on 24/7 Basis
% Recurring Clients
+ Projects Delivered
+ Call Center Agents
Technology We Use
Five Business Solutions IP Network is powered by Cisco Technologies from Core to Access layer. All backbone links are fully redundant operating at Gigabit speeds on Fiber Media.
Dell Powers the entire Client Server Infrastructure with Servers like Dell Power Edge 1800, 1900, 2800 and 2900 providing fast and seamless network services to all users.
Five Business Solutions also employs two factor authentications for remote access and for all its financial services applications.
Five Business Solutions offers TLS/SSL and IPSec based encryption and VPN solutions to customers who require data confidentiality and privacy during data transactions. These services are offered for data comprising Medical Reports, Billing, Personal Information, Financial Reports, and Financial Transactions etc.